Terms & Conditions
Last updated: November 2026
1. Introduction
Welcome to Ornina Arabian Lounge, a dining and entertainment destination located at Al Bandar, Al Raha Beach, Abu Dhabi, United Arab Emirates.
Ornina Arabian Lounge is managed and operated by Capital Motion Restaurants Management ("Capital Motion", "we", "us" or "our").
These Terms & Conditions govern online payments and purchases made through Ornina Arabian Lounge's official website and any authorised payment services provided on behalf of the restaurant.
By making an online payment or purchase, you ("the Customer" or "you") acknowledge that you have read, understood and agreed to these Terms & Conditions.
Capital Motion reserves the right to update or amend these terms from time to time. Any changes will be published on the website. The terms applicable to your transaction are those in effect at the time of purchase.
2. Online Payments & Accepted Payment Methods
Online payments made through Ornina Arabian Lounge may be processed using authorised third-party payment service providers.
Accepted payment methods may include:
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Credit cards
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Debit cards
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Online banking, where available
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Other payment methods supported by the authorised payment gateway
All transactions are processed in UAE Dirhams (AED), unless otherwise stated at checkout.
Customers are responsible for checking any additional charges, foreign exchange fees or transaction fees imposed by their respective banks or card providers.
3. Payment Authorisation
By submitting an online payment, you confirm that:
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You are legally authorised to use the selected payment method.
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All payment and contact information provided is accurate and complete.
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Sufficient funds or credit are available to complete the transaction.
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You authorise the applicable payment amount to be charged to your selected account or card.
Ornina Arabian Lounge and Capital Motion reserve the right to decline or cancel a transaction where payment authorisation cannot be obtained or where fraudulent or unauthorised activity is reasonably suspected.
4. Payment Security & Data Protection
Online payments are processed through authorised third-party payment gateways.
Card details entered during payment are handled by the relevant payment service provider and are not directly collected or stored by Ornina Arabian Lounge, except where necessary for transaction administration and permitted by applicable law.
While reasonable measures are taken to support secure transactions, no electronic payment system or internet transmission can be guaranteed to be completely secure.
Customers are responsible for ensuring that their devices, account credentials and payment information are protected against unauthorised access.
Personal information collected in connection with transactions will be handled in accordance with the applicable Privacy Policy and relevant data protection laws.
5. Transaction Confirmation
Upon successful payment, customers may receive a confirmation by email, SMS or through the relevant booking or payment platform.
Customers are advised to retain their payment confirmation, transaction reference and any applicable booking details for future reference.
If a payment is deducted but confirmation is not received, customers should contact Ornina Arabian Lounge before attempting another transaction.
6. Reservations, Packages & Online Purchases
Online payments may relate to restaurant reservations, dining packages, special events, promotional offers or other services made available by Ornina Arabian Lounge.
All purchases are subject to the specific terms, availability and inclusions communicated at the time of booking or payment.
Any restrictions relating to dates, timings, minimum spending, guest eligibility or event access will be communicated through the relevant offer or booking information, where applicable.
7. Cancellation & Refund Policy
Unless otherwise expressly stated in the terms of a particular offer or booking, all confirmed online purchases and payments are non-refundable and non-cancellable.
Customers are encouraged to review the details of their reservation, package or purchase carefully before completing payment.
Where an event or service is cancelled by Ornina Arabian Lounge, customers will be informed of the applicable arrangements, which may include rescheduling, an alternative service or a refund where required by applicable law.
Nothing in these Terms & Conditions excludes any refund or other rights that customers may have under applicable UAE law.
8. Errors, Delays & Payment Disputes
Ornina Arabian Lounge and Capital Motion are not responsible for payment-processing interruptions, transaction delays or technical failures caused by external banks, payment gateways, internet service providers or other third parties beyond their reasonable control.
If a payment error, duplicate transaction or disputed charge occurs, customers should contact Ornina Arabian Lounge with the relevant transaction details so the matter can be reviewed with the payment service provider.
Any refunds or adjustments approved following a review will be processed through the applicable payment method, subject to payment provider procedures and applicable law.
9. Limitation of Liability
To the extent permitted by applicable law, Ornina Arabian Lounge and Capital Motion shall not be liable for indirect or consequential losses arising from interruptions, delays or failures of third-party online payment services beyond their reasonable control.
Nothing in these Terms & Conditions limits or excludes liability that cannot legally be excluded under applicable UAE law.
10. Governing Law
These Terms & Conditions are governed by the applicable laws of the United Arab Emirates and the Emirate of Abu Dhabi.
Any disputes arising in connection with online purchases or payments will be subject to the jurisdiction of the competent courts of Abu Dhabi, unless otherwise required by applicable law.
11. Contact Information
For questions regarding online purchases, payments, transaction confirmations or refund enquiries, please contact:
Ornina Arabian Lounge
Managed and operated by Capital Motion Restaurants Management
Al Bandar, Al Raha Beach
Abu Dhabi, United Arab Emirates
Phone: +971 50 69 69 312
Email: info@orninalounge.com
Website: www.orninalounge.com
